Make Conversations
Count
Calibehr’s team of experienced professionals and talented inbound and outbound call specialists are well-trained, equipped and motivated to take care of all aspects of contact center operations; they increase productivity, efficiency and help in attaining a positive brand impression.
The highly skilled agents make conversations count and help businesses to achieve contact center objectives, profits and growth via different mediums like:
- Calls
- Chats
- Emails
The latest technology such as cloud computing is employed to boost customer experience, scale the program and make geographically distributed data centers effective. The call analytics features offer valuable insights that help businesses to iterate and improve customer experience.
Inbound
Skyrocket customer satisfaction and retention with extensively trained inbound call service specialists delivering:
- Customer Support and CSAT
- Upsell and Cross sell
- Digital Marketing
- Inquiry Handling and Product Information
- Toll-Free Services
Outbound
Level up outbound call center strategy with Calibehr’s wide range of contact center services listed below:
- Appointment Scheduling
- Third-party Verification
- Customer Surveys
- Customer Feedback
- Soft Lead Generation
Features Focus
- High-end Dialer with all Functionalities
- Sticky Agent
- Multilingual (10+ Indian Regional Languages)
- Cloud Computing
- CRM Integrations
- Reporting & analytics
